People · Staff
Record a conversation and follow up
Keep private advising notes on the correct scholar record.
Before you start
Staff/admin with access to the scholar record.
Steps
- Find the scholar and open their private record.
- Record what was discussed in the conversation form, with any offered topic and follow-up date. Save the note.
- Reopen the record and check the note and follow-up. Use Mark done after the follow-up actually happens.
Check the result
The saved note appears on that scholar’s record; a completed follow-up shows the completion state. A task-progress note is not an advising note.
If something goes wrong
Check the scholar before saving. If a save is uncertain, reopen before retrying so you do not duplicate the conversation. Keep private details out of general task notes and announcements.